YWCA’s Whistleblowing Policy

1. Policy

1.1 The YWCA takes all misconduct and malpractice very seriously, whether it is committed by employees including senior staff, suppliers or contractors.

1.2 All employees are encouraged to report his/her concerns in good faith, even if it is not confirmed by an investigation. However, if an employee makes a false report, maliciously or for personal gain, then he/she may face disciplinary action.

1.3 All reports will be treated in strict confidence and promptly investigated, and can be made anonymous, if desired. The YWCA will do everything possible to keep the identities of the whistle-blower secret and protect them from punishment or unfair treatment.

1.4 Examples of activities that constitute misconduct or malpractice include:

  • Criminal offences, fraudulent act or forgery;
  • Misappropriation of funds or assets;
  • Violation of existing legislation, rules and regulations applicable to YWCA;
  • Miscarriages of justice, improper conduct/unethical behavior;
  • Actions which endanger the health or safety of staff or the public;
  • Actions which cause damage to the environment; and
  • Actions which are intended to conceal any of the above

2. Procedure for Making a Report Under the Policy

2.1 Reports can be made in the form of emails, letters or reports using the available reporting channels below:

Email: ywca.ethics@ywca.org.sg

Postal Address:
YWCA Internal Auditor
YWCA National Office
254 Outram Road, Singapore 169051

2.2 If, under the circumstances, the employee does not feel comfortable about making a report to above reporting channels, then he/she can consider the following communication channels:

YWCA President
Email: president@ywca.org.sg

2.3 When making a report, the whistle-blower should as far as possible include the following information:

  • Date, time and place of the actions/transactions
  • Identity and particulars of parties involved
  • Circumstances leading to the improprieties
  • Any other relevant information or documentation that would assist in the evaluation of the report.