At YWCA of Singapore, we believe that people are our greatest asset. It is the driving force that keeps our organisation going. Whether you are an educator, a service staff, or a support executive, every employee contributes to fulfilling the YWCA mission of outreach and empowering the lives of others. Our employees matter. This is why we offer varied work arrangements, professional development and attractive benefits.
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YWCA National Office YWCA is a member of the National Council of Social Service (NCSS) and has been accredited with the Charity Transparency Award for 2019 and 2017. |
The Head of Community Services & Programmes will lead, plan and organise YWCA’s community services programmes. He/She will engage and collaborate with community stakeholders, facilitate strategic partnerships with partners, donors and sponsors, as well as oversee fundraising and member engagement. He/She will supervise the Division’s budget and monitor programme policies and procedures to ensure strong impact to our beneficiaries and high standards of compliance and governance with charity regulations.
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Requirements
Competencies
To support the Executive Director in matters relating to governance and risk reporting, in ensuring compliance with legal and regulatory requirements, and in facilitating communication with the Board of Directors, National Committees and Members.
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YWCA Fort Canning YWCA Fort Canning is our social enterprise and an Associate Member of the Singapore Hotel Association (SHA). |
The Front Office Executive works under leadership and managerial roles of Front Office function in accordance with the service standards. He/She must be a friendly and outgoing individual and possess excellent communication and problem-solving skills. He/she can work well under pressure in a fast-paced environment and is able to interact with culturally diverse guests. He/She is also required to mentor, guide the junior team members. In the absence of the Front Office Manager and duty managers, he/she is responsible for the smooth and efficient operations of the Front Office.
Key Responsibilities
Manage Front Office Operations
Drive Service and Operational Excellence
Manage Operational Risks
Team Management
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Competencies
The candidate is responsible for the administrative support and coordination for the Banquet teams to ensure that all administrative matters are taken care of accurately and efficiently.
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Responsible for safety and security of the guests and employees of YWCA Fort Canning and all properties there-in. Guard all entrances to ensure that no unauthorized persons are permitted to enter YWCA Fort Canning. Assists in the detention of person/s found committing criminal offences.
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Responsible for day to day functions and operations of the maintenance department. Maintain the Property facilities in optimum operating condition by performing preventive maintenance and repairs.
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